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Patient Services and Provider Services
通过合作，我们将消除障碍，建立关系，并在您的产品进入患者和提供者的真实世界时获得见解。
有经验的合伙人。
更好地了解真正的客户需求和动机
Remove access and adherence roadblocks in real time
Gather invaluable data-driven insights with our world-class technology platform
Their needs = Your needs.
Patients and providers will judge your product’s success. Helping them better navigate the every-changing health care landscape is your top priority. We help you listen, anticipate and respond.
客户服务取决于所服务的客户。
每个患者的经历可能不同。有些公司甚至在支付产品费用方面面临巨大的障碍；另一些公司则遇到了依从性问题。医生、药剂师和护士还有其他复杂因素。我们的员工帮助您的员工在个人基础上高效地解决问题。
有经验的人帮助你的人。
Your product launch is more than a one-time event. It’s an ongoing loop of performance and evaluation. We focus on individual needs as a team and empower everyone with the right technology to reveal service patterns and anticipate problems before they happen. Our proactive approach presents the best opportunity to inform future strategy as your therapies evolve based on real life experiences.
Covance understands patient journeys and provider needs. You’ll collaborate with an integrated and well-trained team of service professionals who truly care about successful outcomes. Together, we deliver optimal customer experiences.